Consular Agencies
U.S. Consular Agency
Address: Hotel Playa Mazatlán, Playa Gaviotas No. 202, Local 10, Zona Dorada, Mazatlán, Sinaloa, C.P. 82110
Phone/Fax: +52 (669) 916-5889
Email: ConAgencyMazatlan@state.gov
Hours: Monday to Friday from 09:00 to 13:00, closed weekends and on U.S./Mexican holidays
Services: passport renewal/issuance, notary and document legalization, registering U.S. residents in Mexico, and emergency assistance for U.S. citizens.
This office is an extension of the Embassy in Mexico City.
For after-hours emergencies (arrest, death, serious injury of a U.S. citizen): call +1-202-501-4444 from abroad, or +1-888-407-4747 from the U.S./Canada U.S. Embassy in Mexico
Canadian Consular Agency
Address: Centro Comercial La Marina Business and Life, Blvd. Marina Mazatlán 2302, Office 41, Col. Marina Mazatlán, 82103 Mazatlán, Sinaloa
Phone: +52 55-5724-9798 (also listed as +52 669-913-7320) | Fax: +52 669-914-6655
Email: mztln@international.gc.ca
Hours: Monday to Friday, 9:30 AM – 12:30 PM.
Closed weekends and Canadian/Mexican holidays.
Emergency assistance: Available 24/7 during large-scale emergencies; hours may shift accordingly Travel.gc.ca + 3
Services include: passport applications/renewals, reporting lost/stolen passports, and help with arrests, child welfare issues, deaths abroad, lost belongings, assault, illness/injury, and natural disasters or civil emergencies Embassies
For non-business-hours emergencies, you can also reach the Embassy of Canada in Mexico City which oversees this office, or the Emergency Watch and Response Centre in Ottawa.